I have purchased Diamonds, but I did not receive them. What do I do?

We are sorry to hear that you experienced an issue purchasing Diamonds. Please get in touch with us, and we will be more than happy to assist you with getting this resolved. To speed up processing your request, please include any kind of information that might help us track down your purchase. E.g. which payment method and provider were used, what did you buy, any confirmation number, a screenshot of the payment confirmation, etc.