I have purchased Diamonds, but I did not receive them. What do I do?

We are really sorry for the inconvenience. Please get in touch with us and we will make sure to solve the problem. To speed up the processing of your request, please make sure to include any kind of information that might help us track down your purchase. E.g. which payment method and provider were used, what did you buy, any confirmation number, a screenshot of the payment confirmation, etc.