Diamonds, Packages and Bundles
Diamonds, Packages and Bundles
-
I Can't Complete My Purchase
I Made a Purchase by Mistake. What Can I Do?
I Don't Recognize a Charge
About Browser Purchases
Introducing Our New Checkout Experience
What are Diamonds and how do I get them?
Is Elvenar a free-to-play game? [Browser]
Is Elvenar a free-to-play game? [iOS] [Android]
When will you have another game sale/offer?
Why did I lose Diamonds on my account on the B world too, when I bought something on the A world?
I purchased an event package, but cannot find my event goods. Why?
Apple - I ordered a product but did not receive it. What can I do? [iOS] [Browser]
Android - I ordered a product but did not receive it. What can I do? [Android] [Browser]
Browser - I ordered a product, but I did not receive it. What do I do?
Czech 
Danish 
Dutch 
Finnish 
French 
German 
Greek 
Hungarian 
Italian 
Norwegian 
Polish 
Portuguese 
Portuguese (Brazil) 
Romanian 
Russian 
Slovak 
Spanish 
Swedish 
Turkish