Payment & Purchases

Introducing Our New Checkout Experience

Dear players! We are gradually rolling out a new checkout experience across our games and since the rollout happens in phases, some players may see the update earlier than others.

The updated checkout is designed to offer a clearer, smoother, and more user-friendly experience across both desktop and mobile devices.

What does the new checkout look like?

On desktop, the checkout opens in a two-panel layout. Your order summary appears on one side, while available payment methods are shown on the other.

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On mobile, the checkout automatically adapts to your screen in a clear and easy-to-use single-column layout.

What is changing?

The new checkout includes improvements such as:

a cleaner and more modern design shared across multiple games;
improved usability on desktop and mobile;
a smoother overall experience.

While the layout is updated, your available payment methods remain the same. Available options may still vary depending on your region and account settings.

Is it safe to use?

Yes, all payments continue to be processed securely through our official systems and trusted payment partners. Your payment information is protected using modern security standards during the checkout process.

Why is it being rolled out gradually?

We are introducing the new checkout in phases so that we can test the experience, monitor performance, and gather feedback before expanding further.

Need help or want to share feedback?

If something does not work as expected, or if you would like to share feedback, please contact our support team - your feedback helps us continue improving the experience!

Your Forge of Empires Team