Language: English (INT)

Friends & Friendship points

Friends & Friendship points

Back
  1. Help
  2. Friends & Friendship points
  3. I reached Level 9 of Friendship Points. What kind of items may I choose?
  1. Help
  2. Friends & Friendship points

I reached Level 9 of Friendship Points. What kind of items may I choose?

Congratulations! If you have reached Level 9 of the Friendship System, you can select 10 different items to be gifted to you!

General information to choose the 10 items

  • You may choose only items which are displayed in the inventory. Therefore premium bonuses (like higher speed or higher income) may not be chosen.
  • You may not choose Nuggets, Bonds and Dollars, as well as items generating these currencies (instantly or over time).
  • You may choose 1 item only once. 
  • In general you can select items which are always available in the game and can be (theoretically) gained by a player at any time:
    • During jobs;
    • From town stores;
    • From the traveling merchant;
    • In the shop for Nuggets and/or Bonds, but they cannot be unique items;
    • In chests or containers from the shop, but they cannot be the container themselves;
    • From previews events you may choose:
      • 5 items if all the items are more than 1 years old;
      • 7 items if all the items are more than 2 years old.
        But they cannot be the unique/rare items that are handed out as global rewards for the event winner (for example the Steam and Punk set).
    • From old collectors sales you may choose one item which is more than 2 years old (only from the sale without the item limits on the server).
  • One exception is consumables: here you can only select items which are limited in the amount of times they can be used and are removed from the inventory after their last use.

Reward Claiming Process

In order to choose these 10 items, please get in touch with our Customer Support and provide a list of your desired items. Support Team will be of assistance in selecting them if you need their help. After submitting the desired items lists, this will be checked by InnoGames to be approved. Customer Support will get back to you and will provide you information if new items needs to be selected. After the list being approved, the items will be granted into your inventory. 

Please note InnoGames reserves the right to retain or deny rewards subject to their discretion in case they were obtained in way which violates our policy, along with reserving the right for the interpretation of the rewards.
Related articles
Contact Support about this issue
Select language
Czech Danish Dutch English (INT) French German Greek Hungarian Italian Polish Portuguese Portuguese (Brazil) Romanian Russian Slovak Spanish Swedish Turkish