How can I cancel an ongoing migration?

You can cancel an ongoing migration if 1 hour has passed since your transfer request. If you try to cancel sooner, you will get the following message:

Please note, if you request the transfer in the evening, it might happen that you will not be able to cancel this process. Feel free to contact our customer support in order to help you cancel your request sooner, however please note, that it may happen that they cannot get back to you before the process will be finalized.

As soon as the transfer was made, this process cannot be reverted.

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