Customer Support

Customer Support

Back Your tickets

32 results found

Elvarian Cook Off
used to produce a dish from one of the three stockpiles. See below how to merge dishes to create a more delicious one! Completing the Customers Orders will give you Customer
The Crystal Expedition
awesome rewards, so don't waste time! The Trading Game - Cups and Game PiecesTo play a Merge Event, you will need two things: Mergeable Pieces and Cups. There are three types of Pieces
Merge Event: How do they work?
The Merge event is so called because it requires merging two objects of the same type. In this
Elvarian Cook Off Rewards
Grand Prizes Evolving Building This year, the new Merge Kitchen event brings us a new Evolving Building - Elvarian Cook Off, as can already be
The Crystal Expedition - Rewards
Grand Prizes Evolving Building This year, the new Dwarven Merge Event brings us a new Evolving Building - Frostgem Foundry. This powerful Evolving Building can be evolved
Elvarian Games 2025
courage (and maybe a towel) and join the fun! Seahorse Food & Quest Line During the event, you will complete a special Quest Line divided into two parts: Story Quest Line: Complete
The Chiming Sands
in restoring this marvel and aid them in recovering their ancestral knowledge?       ProvisionsYou start the event with 100 Provisions and each Event Quest will give you more as a reward for
Theatre Events - How do they work?
Theater Events are so called due to the Rotating "Chests" that are in the Main Event Window. In Elvenar there are two notable Theater Events: the Easter event & the Autumn Zodiac
Magic of Yore
munch on Scorching Snacks, and hold our breath. Join us in the Magic of Yore event to witness history in the making as the greatest sorcerers aim for a power so
Garden of Remembrance
help to complete the masterpiece. Will you aid them in bringing this garden to life?          Event MenuEach completed Quest will give you Bronze Shovels as a reward. They are automatically added
Royal Prizes Pass
The Royal Prize Pass is an additional feature, which can accompany any regular Event in Elvenar. For every event step completed, you will make a step towards the next
Shuffle Events - How do they work?
Shuffle Events are, as the description suggests, events where in order to play the event and receive precious rewards you need to shuffle the set presented to you each day
The Glory of the Phoenix
probably amused by how its presence can turn even  the fiercest debates into shared admiration. Event MenuEach completed quest will grant Sky Essence to you as a reward. They are automatically
What are Event Currencies? And how many are they?
Every event in Elvenar has it own unique Currency of which there are 2 types: • the
Scroll Events - How do they work?
the Map that scrolls from the left of the screen to the right as the Event Figure moves towards the Grand Prize. In Elvenar there are two notable Scroll Events: Sorcerers
Tile Events: How do they work?
Tile Events are so-called due to the event main window being divided into... tiles! The objective is to "clear" them to find hidden
Leagues - How do they work?
accompany some events in Elvenar. You can reach five different Leagues by racing through the event: Hobby, Iron, Bronze, Silver, and Gold League. Each League is limited to some players with
Magic of Yore Rewards
Grand Prizes Evolving Building This year, the Sorcerers' Event brings us a new Evolving Building - Place of Convergence. This magnificent Evolving Building can only
The Glory of Phoenix Rewards
Grand PrizesEvolving Building    This year, the new Easter Event brings us a new Evolving Building, the Azure Phoenix! This powerful Evolving Building can be
Garden of Remembrance Rewards
Grand PrizesFloating Garden Set      This year, the new Shuffle Garden Event brings us a new Building Set, the Floating Garden Set. This fantastic Set consists of
The Chiming Sands - Grand Prizes
Grand Prizes Evolving BuildingThis year, the new Amuni Tile Event brings us a new Evolving Building - Everflowing Cascade. This powerful Evolving Building can be evolved
I purchased an event package, but cannot find my event goods. Why?
in having those Diamonds available in all game worlds, this is not the case for event packages. The items offered in event packages are available only in the game world in
Why does my quest have a cooldown ?
During an event, there are two types of quests.  The first are called sequential quests. There is
Why didn't I receive the Event Newsletter?
If you didn't receive the Event Newsletter, it can be for various reasons. Whatever reason may be the cause for the
Elvarian Games 2025 - Main Rewards
Grand Prizes Transcendent Evolving Building This event introduces the Ceremonial Pools, a brand-new Evolving Building that can be upgraded through 7
Royal Restoration, Combining Catalyst and Spell Fragments: How do I get them and How do I use them?
Royal Restoration is an instance that has several uses. It can be used for upgrading Event Buildings, Ancient Wonders, and can also be used in Magic Academy Crafting. To upgrade Event
Season Quests and progressing in the Season
you to progress along the Rewards Lane! If you hover your mouse over the Season's event window, you see an overview of the status of your Quests, the time left until
What are Seasons?
Seasons are a new type of long-term event containing Daily and Weekly Quests. Each Season has a theme, for example, the Season of
What is Transcendence and how can we use Volatile Sigils?
come true, albeit temporarily. During an experiment to prolong Transcendence, WAND accidentally caused a catastrophic event known as "The Big Pop", leading to magical chaos around the world, transforming reality in
Why can't I see the Fellowship Adventure after joining a new Fellowship?
Fellowship Adventure if you are a member of a Fellowship at the beginning of the event
What is an Eldian Sapphire and what is it for?
can use them to purchase certain Premium Culture Buildings instead of using Diamonds. In the event you don't have enough Eldian Sapphires, you can buy the missing amount using Diamonds. Where
Chapter XIII - Settlement Buildings
Trap Maker The Trap Maker produces Traps  using Supplies and Mana, and as per Goldsmith, event Trap Maker requires a special connection: it must be connected to a Workshop. Prestige is
Select language