Customer Support

Customer Support

Back Your tickets

23 results found

Royal Prizes Pass
The Royal Prize Pass is an additional feature, which can accompany any regular Event in Elvenar. For every event step completed, you will make a step towards the next Grand Prize, and an additional …
Royal Restoration, Combining Catalyst and Spell Fragments: How do I get them and How do I use them?
A Royal Restoration is an instance that has several uses. It can be used for upgrading Event Buildings, Ancient Wonders, and can also be used in Magic Academy Crafting. To upgrade Event Buildings you …
The Tangled Prophecy
Introduction As autumn's golden days dwindle across Elvenar, the legendary Yule Cat arrives to oversee the season's most crucial test—will communities prove worthy of a gentle winter through proper …
Autumn Zodiac 2025
Introduction The celestial currents above Elvenar shimmer as the legendary Shellux, The Dragonsnail, awakens from a millennia-long slumber! This magnificent cosmic guardian emerges during autumn, br…
Elvarian Games 2025 - Main Rewards
Grand Prizes Transcendent Evolving Building This event introduces the Ceremonial Pools, a brand-new Evolving Building that can be upgraded through 7 stages to unlock its full potential.The Ceremoni…
New Basic Resources: Refined Sentient Goods
Sentient Goods – Overview Refined Sentient Goods are advanced versions of regular refined goods and are introduced starting from Chapter XIII – Amuni. They become available once you upgrade your Man…
The Chiming Sands - Grand Prizes
Grand Prizes Evolving BuildingThis year, the new Amuni Tile Event brings us a new Evolving Building - Everflowing Cascade. This powerful Evolving Building can be evolved through 10 stages to increase …
Elvarian Cook Off Rewards
Grand Prizes Evolving Building This year, the new Merge Kitchen event brings us a new Evolving Building - Elvarian Cook Off, as can already be inferred from the name of the event. This powerful Ev…
Magic of Yore Rewards
Grand Prizes Evolving Building This year, the Sorcerers' Event brings us a new Evolving Building - Place of Convergence. This magnificent Evolving Building can only be evolved up to stage 7, but wh…
The Glory of Phoenix Rewards
Grand PrizesEvolving Building    This year, the new Easter Event brings us a new Evolving Building, the Azure Phoenix! This powerful Evolving Building can be evolved through 10 stages to increase its…
Garden of Remembrance Rewards
Grand PrizesFloating Garden Set      This year, the new Shuffle Garden Event brings us a new Building Set, the Floating Garden Set. This fantastic Set consists of 5 different buildings which provide …
Chapter X - Ancient Wonders
Maybe this evil, obsessed building should have never been built… But in the meantime, it reduced your Mana decay while also producing additional Mana.  Benefits • Produces Mana every 3 hours, based o…
Leagues - How do they work?
Leagues are a feature that can accompany some events in Elvenar. You can reach five different Leagues by racing through the event: Hobby, Iron, Bronze, Silver, and Gold League. Each League is limited…
Chapter VI - Ancient Wonders
Dwarven Bulwark When you build the Dwarven Bulwark, this impressive fortress appears on the outskirts of your city! With your support, the Dwarves are ready to rebuild this ancient defence to its f…
Chapter XIII - Ancient Wonders
Pyramid of Purification Building the Pyramid of Purification unlocks a new portrait for your profile and introduces a unique, powerful Ancient Wonder to your city! This mystical pyramid offers valuab…
Chapter IX - Ancient Wonders
Enar's Embassy Building the Enar's Embassy unlocks a new portrait for your profile and introduces a valuable Ancient Wonder that supports your Tournament performance and Rune management. Benefi…
Elvarian Cook Off
Introduction Mama Juul, the legendary Orc Chef has spent her life chasing the boldest flavors across the realms. From Dwarven Stonebread to Elven Frostberries, she’s turned the unusual into the unf…
Chapter XVI - Embassies
After sending scouts to Unur in search of your ancestors, your envoys return not only with exciting news - but with two royal guests: a Dwarven King and a Fairy Queen. Unur, once barren, is fertile a…
The Crystal Expedition - Rewards
Grand Prizes Evolving Building This year, the new Dwarven Merge Event brings us a new Evolving Building - Frostgem Foundry. This powerful Evolving Building can be evolved through 10 stages to increas…
Chapter XX - Ancient Wonders
Ancestral Resting Place This Treant guards the entrance to a sacred underground crypt. Peregrim studied the Banshees that reside there and how their magic powers are able to stop their own decay, to…
Autumn Zodiac 2025 - Rewards
Grand Prizes Evolving BuildingThis year, the new Theatre Event brings us a new Evolving Building - Shellux the Dragonsnail. This powerful Evolving Building can be evolved through 10 stages to increase…
Magic of Yore
IntroductionThe Tournament of Magic brings fame and fortune to its victors, but this year’s champions are about to earn something far more thrilling—and daunting. As tradition dictates, they are tas…
The Tangled Prophecy - Rewards
Grand Prize Naturion the Awakened Naturion is the first of a new series of buildings called Guardians, a brand-new game feature introduced with The Tangled Prophecy event. It is not an evolving buil…
Select language