Technical Issues

• Unable to load the game or experiencing slowness (lag). What can I do?
• How do I activate Flash on Chromium based browsers?
• My game seems to have restarted itself - I lost all progress. How do I get back to my old game?
• The game is very slow and laggy, I'm experiencing display issues, too. What can I do?
• I registered my account, but I didn't get a confirmation e-mail. What do I do?
• The Forum does not recognize my username and password. Why can't I login to the game forum?
• Logging in via Facebook works on my phone, but not in the Browser - why is that?
• I am stuck on the "Build Your City" screen! Why do I have to start new?