I made a purchase by mistake. What can I do?
If you made a purchase in error, please contact our support team as soon as possible and follow the instructions provided in the support form.
Please note that refund eligibility depends on the individual circumstances of each case and cannot be guaranteed. Each request will be reviewed individually.
Please be also aware that we are generally unable to reverse a purchase if the virtual currency, items, or benefits received have already been used or consumed.
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