How can I change my password?
If you know your previously used password, you can change it at your in-game settings (
Settings → Account → Change password). To do so, please enter your old password one time and the new password two times.
![](https://tools-files.innogamescdn.com/support-knowledgebase/article/768/68a8c48dabcc2642116a3c9f8dedf05d)
If you forgot your password, please click the
Change password link on the main page of the game.
![](https://tools-files.innogamescdn.com/support-knowledgebase/article/768/f3b3a7f346c9fe5f1a09293e4c08f6f8)
We will send an email with a password change link and you will be able to set up a new one. Please, be aware that this will be sent to the email you have assigned to your The West account. If you don't have access to that e-mail address, you cannot recover your password using this method. In that case, please contact the customer support.
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