Q: What is “pushing” / a “push account”?
A: Pushing means one account is played mainly to benefit another (or a small group of others), instead of for its own game. Typical signs:
Q: Is gifting villages allowed / How is this not pushing?
A: Gifting single villages can be allowed in specific situations, but repeated or clearly one‑sided gifting that primarily boosts another account is considered pushing. Context (timing, frequency, tribe situation, world stage) matters. When in doubt, ask support before doing it.
Q: How can I noble my friend and avoid a ban due to pushing?
A: Occasional nobles between normal, independently played accounts (e.g., after a war, tribe reorganization) are usually fine. Avoid:
Q: How do I set a sitter (Account Manager / Sitting)?
A: On the world → Account → Account sitting → enter the name of the player who will sit you. They’ll be able to log in as sitter with limited rights. A sitter has temporary, restricted control and must have their own separate account.
Q: How do I play with a family member / roommate? (Shared connection / SIC)
A: Use “Shared connection” (or “Shared IP”) settings:
Q: Why is my account blocked from attacking a player due to shared connection? I don’t even know them / we just share an IP from the provider.
A: The system detects accounts regularly connecting from the same IP and marks them as shared. When that happens, mutual attacks/supports can be limited to prevent abuse. If you’re certain this is a random IP overlap (e.g., mobile network, campus Wi‑Fi), contact support so they can review.
Q: Why are mutual attacks/supports blocked after I added someone to Shared connection or we used the same device?
A: Shared‑connection rules intentionally restrict direct combat and support between those accounts, since they’re assumed to be under shared control or in the same household. This is working as intended to prevent pushing and multi-accounting.
Q: When do I have to stop playing one account and when can I start playing another?
A: You must never control more than one active account on the same world (directly, via sitter, via coplay, etc.). If you want to move from one account to another, there must be a gap (often 24 hours) with no access to the old one before taking control of a new one. Exact limits are specified in the local rules.