Dear applicant!
If you have always been interested in what managing and helping a community looks like, then this opportunity is for you! In this position, you will have the chance to resolve our players' questions and issues, test features, and fulfill many other interesting and fun tasks.
Your mission:
- Player-oriented policy. You provide fast, correct, and high-quality responses to received support requests.
- Technical support. Investigating potential errors and assisting players with technical issues.
- Justice. Investigating potential violations and treating all players equally according to our policies.
- Listen to feedback! Turn our players' wishes into reality and pass on their feedback!
Your profile:
- Age. You are at least 18 years old.
- Game experience. You have advanced knowledge, understanding, and experience in The West.
- Activity. A few hours of daily online presence are common for you.
- Communication skills. It is part of the package — you don't fall below the mark of excellence when it comes to communication in English.
- Problem solving. You have creative problem-solving skills.
- Cooperation is key! Be a team player, work together with others. Be polite, patient, and open to new things.
Your power-ups:
- This is a voluntary position - however, we offer a variety of bonuses for our team members!
- Team of specialists. Contribute to the success story of the game The West and be part of our determined and enthusiastic international team.
- Stay informed. You will be informed regarding our plans/changes in a timely manner and you can play a significant role in the development of the game and the community.
- Help from a distance. Work and connect with our team from anywhere in the world, from the comfort of your own home!
- Test before release. You have the opportunity to test new features before they are released.
- Stay connected. You can participate in community programs organized for the team.
- Tokens of appreciation. You may occasionally receive symbols of recognition for your dedication.
- And much more!
We look forward to your application!
The West Team