Dear applicant!
If you have always been interested in how managing and helping a community might look like, then we have found this opportunity for you! Within the framework of this position, you will have the opportunity to solve the questions and problems of our players, to test functions, and to perform many other exciting and fun tasks.
Your mission:

• Customer driven policy. Quick, correct and high-quality response to incoming support requests. 
• Technical support. Investigation of potential bugs, assisting players with tech issues. 
• Justice. Investigate potential violations and treat all players equally according to our policies.
• Listen to the feedback! Make our players' wishes come true, follow their feedback and improve accordingly!

Your profile:

• Age. You are at least 18 years old.
• Gaming experience. You have a high knowledge, understanding and experience of The West. 
• Activity. Several hours of online presence on a daily basis is something usual for you. 
• Communication skills. It comes with the package — you don’t go below the excellence mark when it comes to communication, and it should be flawless in English.
• Problem solving. Creative problem solving skills;
• Cooperation is the key! Be a team player, work together with others. Be polite, patient and open to new things. 

Your power-ups:

• This is a voluntary position - however, we offer a variety of bonuses for our team members!
• Team of specialists. Shape the success story of The West and be a part of our determined and enthusiastic international team.
• Stay informed. You will be informed well in-time about our plans/changes and you can play a significant role in the development of the game and the community.
• Help remotely. Work and connect with our team from anywhere in the world in the comfort of your own home! 
• Test before release. You have the opportunity to test new features before they are released.
• Stay connected. You can participate in community programs organized for the team.
• Token of appreciations. You can receive occasional recognition tokens for your dedication. 
• And much more!

In terms of motivation, be sure to cover these:

• Introduction
• How long have you been playing with The West? What do you like about it?
• On which server(s) and with which character(s) do you play?
• Why would you want to be a member of The West Team?
• What is important to you in a team?
• What do you think a team member should be like?
• How will our team get better if we choose YOU?
• Anything you want to share with us.

In the experience section, be sure to cover the following:

• Have you ever performed customer service or similar tasks?
• Have you ever organized events?
• What other knowledge do you have that you can use as a member of the team?
• References, works, etc.

We are looking forward for your application!
Your The West Team