Customer Support

Customer Support

Log in for Customer Support

The West (the-west.sk)

If you know your username and password for The West, you can log in directly.

Other ways to login

Enter the email address associated with your game account and we'll send you an email with a magic login link.

It's easiest to access Customer Support directly in-game if you are able to. You can usually find a button within the settings screen.

If you're playing via one of our apps, we strongly recommend contacting support from within the app. This will allow us to help you much faster, in particular for payment issues.

If you don't have any way to log in you can directly send us an email:

west-sk+en_DK@support.innogames.com

Return to The West

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