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5. Premium
Contact us
Help
5. Premium
5. Premium
Is Grepolis free to play?
What are Gold coins?
How do I obtain Gold coins?
Why can't I trade my Gold on the market?
I would like to buy Gold, but my payment window shows the wrong currency. What can I do?
I have purchased gold or in-game packages, but I did not receive them. What can I do?
I received a Gold offer but after making a purchase I did not get the bonus gold, why?
I bought a package to an event, but unfortunately I can not find the goods that have been part of it. Why?
Due to an error I accidentally purchased an offer twice. Is it possible to cancel one of my purchases?
Why did I lose Gold on one world account while performing a premium action on another world?
When will you have another game sale/offer?
Why do premium offers differ between browser and the mobile app?
I bought Gold but I stopped playing in the meantime. Will I lose my Gold when I log in again?
Can you transfer my premium to another account?
I invited a friend but I didn't receive the Gold reward when he reached 3000 points. Why?
I stopped playing Grepolis. Could you transfer my premium to another InnoGames game?
I bought a Starter Package on World X. Why don't I get it on World Y as well?
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